PRIVACY POLICY
Last updated April 19, 2024
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Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.If you are located in Canada, this section applies to you.We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:If collection is clearly in the interests of an individual and consent cannot be obtained in a timely wayFor investigations and fraud detection and preventionFor business transactions provided certain conditions are metIf it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claimFor identifying injured, ill, or deceased persons and communicating with next of kinIf we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuseIf it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a provinceIf disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of recordsIf it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was producedIf the collection is solely for journalistic, artistic, or literary purposesIf the information is publicly available and is specified by the regulations4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:Ad NetworksData Analytics ServicesPayment ProcessorsRetargeting PlatformsSales & Marketing ToolsWebsite Hosting Service ProvidersWe also may need to share your personal information in the following situations:Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.When we use Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device (“cache”) your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?In Short: We may use cookies and other tracking technologies to collect and store your information.We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.6. HOW LONG DO WE KEEP YOUR INFORMATION?In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.7. WHAT ARE YOUR PRIVACY RIGHTS?In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.We will consider and act upon any request in accordance with applicable data protection laws. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below.However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?“ below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.If you have questions or comments about your privacy rights, you may email us at hello@zerowaste.org.8. CONTROLS FOR DO-NOT-TRACK FEATURESMost web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.9. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?In Short: If you are a resident of California, Colorado, Connecticut, Virginia or Utah, you are granted specific rights regarding access to your personal information.What categories of personal information do we collect?We have collected the following categories of personal information in the past twelve (12) months:CategoryExamplesCollectedA. IdentifiersContact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account nameYESB. Personal information as defined in the California Customer Records statuteName, contact information, education, employment, employment history, and financial informationYESC. Protected classification characteristics under state or federal lawGender and date of birthYESD. Commercial informationTransaction information, purchase history, financial details, and payment informationYESE. Biometric informationFingerprints and voiceprintsNOF. Internet or other similar network activityBrowsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisementsYESG. Geolocation dataDevice locationYESH. Audio, electronic, visual, thermal, olfactory, or similar informationImages and audio, video or call recordings created in connection with our business activitiesNOI. Professional or employment-related informationBusiness contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with usNOJ. Education InformationStudent records and directory informationNOK. Inferences drawn from collected personal informationInferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristicsYESL. Sensitive personal InformationNOWe will use and retain the collected personal information as needed to provide the Services or for:Category A – As long as the user has an account with usCategory B – As long as the user has an account with usCategory C – As long as the user has an account with usCategory D – As long as the user has an account with usCategory F – As long as the user has an account with usCategory G – As long as the user has an account with usCategory K – As long as the user has an account with usWe may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:Receiving help through our customer support channels;Participation in customer surveys or contests; andFacilitation in the delivery of our Services and to respond to your inquiries.How do we use and share your personal information?Learn about how we use your personal information in the section, “HOW DO WE PROCESS YOUR INFORMATION?“We collect and share your personal information through:Targeting cookies/Marketing cookiesSocial media cookiesBeacons/Pixels/TagsWill your information be shared with anyone else?We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information to in the section, “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?“We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be “selling” of your personal information.We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?“California ResidentsCalifornia Civil Code Section 1798.83, also known as the “Shine The Light” law permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a “residents” as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.Your rights with respect to your personal dataRight to request deletion of the data — Request to deleteYou can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.Right to be informed — Request to knowDepending on the circumstances, you have a right to know:whether we collect and use your personal information;the categories of personal information that we collect;the purposes for which the collected personal information is used;whether we sell or share personal information to third parties;the categories of personal information that we sold, shared, or disclosed for a business purpose;the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;the business or commercial purpose for collecting, selling, or sharing personal information; andthe specific pieces of personal information we collected about you.In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.Right to Non-Discrimination for the Exercise of a Consumer’s Privacy RightsWe will not discriminate against you if you exercise your privacy rights.Right to Limit Use and Disclosure of Sensitive Personal InformationWe do not process consumer’s sensitive personal information.Verification processUpon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.Other privacy rightsYou may object to the processing of your personal information.You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.To exercise these rights, you can contact us by visiting https://zerowaste.org/data-purge/, by email at hello@zerowaste.org, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
Colorado Residents
This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.Right to be informed whether or not we are processing your personal dataRight to access your personal dataRight to correct inaccuracies in your personal dataRight to request deletion of your personal dataRight to obtain a copy of the personal data you previously shared with usRight to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)To submit a request to exercise these rights described above, please email hello@zerowaste.org or visit https://zerowaste.org/data-purge/.If we decline to take action regarding your request and you wish to appeal our decision, please email us at hello@zerowaste.org. Within forty-five (45) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.Connecticut Residents
This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act (CTDPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.Right to be informed whether or not we are processing your personal dataRight to access your personal dataRight to correct inaccuracies in your personal dataRight to request deletion of your personal dataRight to obtain a copy of the personal data you previously shared with usRight to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)To submit a request to exercise these rights described above, please email hello@zerowaste.org or visit https://zerowaste.org/data-purge/.If we decline to take action regarding your request and you wish to appeal our decision, please email us at hello@zerowaste.org. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
Utah Residents
This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you have the rights listed below. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.Right to be informed whether or not we are processing your personal dataRight to access your personal dataRight to request deletion of your personal dataRight to obtain a copy of the personal data you previously shared with usRight to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal dataTo submit a request to exercise these rights described above, please email hello@zerowaste.org or visit https://zerowaste.org/data-purge/.
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
“Consumer” means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not include a natural person acting in a commercial or employment context.
“Personal data” means any information that is linked or reasonably linkable to an identified or identifiable natural person. “Personal data” does not include de-identified data or publicly available information.
“Sale of personal data” means the exchange of personal data for monetary consideration.
If this definition of “consumer” applies to you, we must adhere to certain rights and obligations regarding your personal data.Your rights with respect to your personal dataRight to be informed whether or not we are processing your personal dataRight to access your personal dataRight to correct inaccuracies in your personal dataRight to request deletion of your personal dataRight to obtain a copy of the personal data you previously shared with usRight to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)Exercise your rights provided under the Virginia VCDPA
You may contact us by email at hello@zerowaste.org or visit https://zerowaste.org/data-purge/.
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer’s request. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such extension within the initial 45-day response period, together with the reason for the extension.Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to appeal our decision, please email us at hello@zerowaste.org. Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may contact the Attorney General to submit a complaint.
10. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
Australia
We collect and process your personal information under the obligations and conditions set by Australia’s Privacy Act 1988 (Privacy Act).
This privacy notice satisfies the notice requirements defined in the Privacy Act, in particular: what personal information we collect from you, from which sources, for which purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:offer you the products or services that you wantrespond to or help with your requestsAt any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?“
If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner.
Terms of Service - ZeroWaste.Org
Effective Date: 5/27/25
Last Updated: 5/27/25
1. Acceptance of Terms
By accessing our website, subscribing to our email communications, or using any services provided by ZeroWaste.Org ("we," "us," or "our"), you ("user" or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
2. About ZeroWaste.Org
ZeroWaste.Org is a nonprofit organization dedicated to promoting environmental sustainability and waste reduction practices. We operate primarily through educational email marketing campaigns, newsletters, and digital resources to advance our mission of creating a zero-waste future.
3. Services Provided
Our services include but are not limited to:
Educational email newsletters and updates
Waste reduction tips and resources
Environmental sustainability guides
Community engagement opportunities
Access to digital educational materials
Event notifications and information
4. Email Communications and Consent
4.1 Subscription
By providing your email address, you consent to receive communications from ZeroWaste.Org, including:
Periodic newsletters
Educational content about zero waste practices
Event announcements and invitations
Fundraising communications (as permitted by law)
Updates about our programs and initiatives
4.2 Opt-Out Rights
You may unsubscribe from our email communications at any time by:
Clicking the "unsubscribe" link in any email
Contacting us directly at hello@zerowaste.org
Following the instructions provided in our communications
4.3 Data Usage
We will only use your email address and associated information for the purposes described in these Terms and our Privacy Policy. We do not sell, rent, or share your personal information with third parties for commercial purposes.
5. User Responsibilities
5.1 Accurate Information
You agree to provide accurate and current information when subscribing to our services or participating in our programs.
5.2 Appropriate Use
You agree to use our services only for lawful purposes and in accordance with our mission of environmental sustainability.
5.3 Prohibited Activities
You may not:
Use our services for spam or unsolicited communications
Attempt to harm our systems or infrastructure
Violate any applicable laws or regulations
Use our content for commercial purposes without permission
6. Intellectual Property
6.1 Our Content
All content provided by ZeroWaste.Org, including text, images, logos, and educational materials, is protected by copyright and other intellectual property laws. Our content is provided for educational and nonprofit purposes.
6.2 Limited License
We grant you a limited, non-exclusive license to access and use our content for personal, educational, and non-commercial purposes consistent with our mission.
6.3 User-Generated Content
If you submit content to us (such as testimonials or feedback), you grant us a non-exclusive right to use, reproduce, and distribute such content in connection with our nonprofit activities.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy (above). By using our services, you also agree to our Privacy Policy.
8. Disclaimers
8.1 Educational Purpose
Our content is provided for educational purposes only. While we strive for accuracy, we make no warranties about the completeness or reliability of our information.
8.2 No Professional Advice
Our communications do not constitute professional environmental, legal, or financial advice. Always consult with qualified professionals for specific situations.
8.3 Third-Party Links
We may include links to third-party websites or resources. We are not responsible for the content or practices of these external sites.
9. Limitation of Liability
To the fullest extent permitted by law, ZeroWaste.Org shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold harmless ZeroWaste.Org, its directors, officers, employees, and volunteers from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Continued use of our services after changes constitutes acceptance of the modified Terms. We will notify subscribers of material changes via email when possible.
12. Termination
We may terminate or suspend your access to our services at any time, with or without notice, for violation of these Terms or for any other reason. You may terminate your relationship with us by unsubscribing from our communications.
13. Nonprofit Status and Donations
13.1 Tax-Exempt Status
ZeroWaste.Org is a 501(c)(3) nonprofit organization. Donations may be tax-deductible to the extent permitted by law.
13.2 Donation Terms
Any donations are voluntary and non-refundable unless required by law. Donation receipts will be provided for tax purposes when applicable.
14. Governing Law and Jurisdiction
These Terms shall be governed by the laws of Michigan, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Washtenaw County.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
16. Contact Information
For questions about these Terms of Service, please contact us at:
ZeroWaste.Org
820 Granger Ave., Ann Arbor, MI, 48104
Email: hello@zerowaste.org
Phone: 7348349339
Website: https://zerowaste.org/
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and ZeroWaste.Org regarding your use of our services.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
The most environmentally friendly product is the one that never gets made.
Get In Touch
hello@zerowaste.org (734) 834-9339
820 Granger Ave.
Ann Arbor, MI, 48104
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